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When I connect to a partner via TeamViewer, the screen goes black on the remote computer. The desktop wallpaper disappears, but the program shortcuts remain. What is causing the display error?
The program disables the background image to improve device performance and ensure connection stability. TeamViewer usually shows a black screen instead of wallpaper when partners use smartphones or a weak, outdated PC when connecting. If you use two computers with high performance when connecting, the wallpaper will not turn off.